Give Us Feedback Patient Survey Cedar Point Health We want to hear about your experience at our office. Take our patient survey online (below) or click here for a survey to download. Our goal is to provide up-to-date, compassionate, quality care. We value your input and strive to listen and produce results. Please feel free to complete the survey anonymously or provide us with your name. We may seek additional information in a follow-up phone call. Thank you!Name (can be left blank if anonymous)Please rate the following: A. Your AppointmentEase of making appointments by phone5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyEase of making appointment by patient portal5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyAppointment available within a reasonable amount of time5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyGetting care for illness/injury as soon as you needed it5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyGetting after-hours care when you needed it5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyThe efficiency of the check-in process5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyWaiting time in the reception area5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyWaiting time in the exam room5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyEase of getting a referral when you needed one5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyB. Our StaffThe courtesy of the person who took your call5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyThe friendliness and courtesy of the receptionist/office staff5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyThe helpfulness of the receptionist/office staff5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyKeeping you informed if your appointment time was delayed5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyThe caring concern of our nurses/medical assistants5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyThe professionalism of our lab or x-ray staff5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyC. Our Communication with YouYour phone calls answered promptly5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyClear and concise phone communications5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyGetting advice or help when needed during office hours5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyAnswering your questions in a way that was easy to understand5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyYour test results reported in a reasonable amount of time5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyEffectiveness of our patient education materials5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyOur ability to return your calls in a timely manner5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyYour ability to contact us after hours5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyYour ability to obtain prescription refills5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyD. Your Visit with the ProviderWillingness to listen carefully to you5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyTaking time to answer your questions5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyAmount of time spent with you5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyExplaining things in a way you could understand5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyInstructions regarding medication/follow-up care5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyThe thoroughness of the examination5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyAdvice given to you on ways to stay healthy5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyKnowledge of important information about your medical history5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyShowing respect for what you had to say5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyIncluding you in decision-making about your treatment plan5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyE. BillingHelpfulness of people who assisted you with billing/insurance5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyClarity of the billing statement5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyAccuracy of the billing statement5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyPromptness in resolving billing/insurance questions or problems5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyF. Our FacilityHours of operation convenient for you5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyOverall comfort5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyAdequate parking5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplySignage and directions easy to follow5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyG. Your Overall Satisfaction With:Our practice5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyThe quality of your medical care5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyOverall rating of care from your provider5 Excellent4 Very Good3 Good2 Fair1 PoorDoes Not ApplyWould you recommend the provider to others?5 Definitely Yes4 Probably Yes3 Don't Know2 Probably Not1 Definitely NotIf "No", please tell us why.If there is any way we can improve our services to you, please tell us about it.Some Information About YouGenderMaleFemalePatients AgeUnder 1818-3031-4041-5051-6465+Are you:A new patientA returning patient
